Contact BikeBerry Customer Service
BikeBerry Phone Numbers and Emails
Toll-Free Number:
-
(800) 317-0479
Customer Service:
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(714) 242-4540
BikeBerry Emails:
How to Contact BikeBerry?
Most Popular Number:
| Total calls: 136 | Issues resolved: 5 | Last call: Dec 11, 2024 |
BikeBerry Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call BikeBerry is 8003170479. 76% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as BikeBerry may ask you for the following information to identify you as a customer: first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call BikeBerry is 8003170479. 76% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as BikeBerry may ask you for the following information to identify you as a customer: first and last name.
People call BikeBerry mainly because of product/ service, request for information, shipping and delivery.
11% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact BikeBerry is support@bikeberry.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
BikeBerry Website:
BikeBerry Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Thursday: 8:30am - 5:00pm PST
Friday: 8:30am - 4:00pm PST
Summary of BikeBerry Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call BikeBerry?
Product/ Service Question:
- “Dead battery looking to upgrade with a new battery with more than 10ah it is off of my xstream Rubicon ebike”
- “Need battery”
- “Broken new motor”
Request for Information Question:
- “Need help bike won't start”
- “I have some questions about the proper way for exhaust mounting on stage 4”
- “Order inquiry”
Shipping and Delivery Question:
- “I am missing parts for engine kit i bought”
- “Wrong thing got shipped to my house”
- “Didn't receive all my items”
Return/ Replace Question:
- “Bike is not made correctly”
- “Return items”
- “Replacement”
Refund Question:
- “Refund”
- “Refund status”
Cards Question:
- “Card information”
Payments and Charges Question:
- “Ebike batter charger”
Other Question:
- “Ereur”
- “You sold me a piece of ***”
- “Parts”
Compare BikeBerry Customer Service To
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