Contact BikeBerry Customer Service
BikeBerry Phone Numbers and Emails
Toll-Free Number:
-
(800) 317-0479
Customer Service:
-
(714) 242-4540
BikeBerry Emails:
Contact Information
BikeBerry Website:
BikeBerry Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours of Operation:
Mon-Thu8:30AM-5:00PM PST
Fri8:30AM-4:00PM PST
Summary of BikeBerry Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call BikeBerry?
Shipping and Delivery Question:
- “Wrong thing got shipped to my house”
- “Didn't receive all my items”
- “Ordered a motor which came with all the wrong parts”
Product/ Service Question:
- “Broken new motor”
- “The part you sent me does not work”
- “Buying”
Request for Information Question:
- “I have some questions about the proper way for exhaust mounting on stage 4”
- “Order inquiry”
- “To find out were my tubes are”
Return/ Replace Question:
- “Return items”
- “Replacement”
- “Return a motor that was sent to me missing parts and with something rattling around inside the engine”
Refund Question:
- “Refund”
- “Refund status”
Cards Question:
- “Card information”
Payments and Charges Question:
- “Ebike batter charger”
Other Question:
- “Need part now”
- “I purchased an ad motorbike through your company and I need a part for it called the controller it's located under the seat I need two of them I bought two bikes and both of them went out right around the same time”
- “Need battery for my echo trick piece dove”
About
BikeBerry is a retail company which specializes in sales of bicycles. It was founded in 2013. The headquarters is based in Brea, California, United States. BikeBerry offers a wide selection of bicycles, motorized bicycles, electric bikes, mini bikes, and unicycles. The company also provides bicycle gas engine and electric motor kits. BikeBerry ships their products nationwide. Free delivery option is possible. The company accepts returns for exchange and refund within 30 calendar days of the delivery date. Restocking and processing fees can be applied. Available payment options are Visa, MasterCard, American Express, and Discover. It is possible to use PayPal service. Order status can be tracked in personal profile on the company website.
BikeBerry is ranked 48 out of 333 in Bicycles and Skateboards category
USA, Europe
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