BikeBerry Phone Numbers and Emails

Toll-Free Number:

  • (800) 317-0479
Send Message

Customer Service:

  • (714) 242-4540

BikeBerry Emails:

Customer Service
Jobs/ Career
Is this your business?
PissedConsumer Club

Contact Information

BikeBerry Website:

BikeBerry Help Center:

Corporate Office Address:

BikeBerry Inc.
735 Challenger Street
Brea, California 92821
United States

Other Info (opening hours):

Hours of Operation:

Mon-Thu8:30AM-5:00PM PST

Fri8:30AM-4:00PM PST



More contact details

BikeBerry Rating Based on 113 Reviews

Rating details

1.9
more details
Customer service
Value for money
Product or Service Quality
Price Affordability

Rating stats

Rating trend

Summary of BikeBerry Customer Service Calls

178 TOTAL
CALLS
04:38 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BikeBerry?

Shipping and Delivery Question:

  • “Wrong thing got shipped to my house”
  • “Didn't receive all my items”
  • “Ordered a motor which came with all the wrong parts”

Product/ Service Question:

  • “Broken new motor”
  • “The part you sent me does not work”
  • “Buying”

Request for Information Question:

  • “I have some questions about the proper way for exhaust mounting on stage 4”
  • “Order inquiry”
  • “To find out were my tubes are”

Return/ Replace Question:

  • “Return items”
  • “Replacement”
  • “Return a motor that was sent to me missing parts and with something rattling around inside the engine”

Refund Question:

  • “Refund”
  • “Refund status”

Cards Question:

  • “Card information”

Payments and Charges Question:

  • “Ebike batter charger”

Other Question:

  • “Need part now”
  • “I purchased an ad motorbike through your company and I need a part for it called the controller it's located under the seat I need two of them I bought two bikes and both of them went out right around the same time”
  • “Need battery for my echo trick piece dove”

About

Summary

BikeBerry is a retail company which specializes in sales of bicycles. It was founded in 2013. The headquarters is based in Brea, California, United States. BikeBerry offers a wide selection of bicycles, motorized bicycles, electric bikes, mini bikes, and unicycles. The company also provides bicycle gas engine and electric motor kits. BikeBerry ships their products nationwide. Free delivery option is possible. The company accepts returns for exchange and refund within 30 calendar days of the delivery date. Restocking and processing fees can be applied. Available payment options are Visa, MasterCard, American Express, and Discover. It is possible to use PayPal service. Order status can be tracked in personal profile on the company website.

BikeBerry reviews and complaints

BikeBerry is ranked 48 out of 333 in Bicycles and Skateboards category

Area Served

USA, Europe

Payment Methods

VISAAmerican ExpressMasterCardPayPal

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