Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Style and Design
Turnaround Time
Value for money

Bought a Gigabyke from this company.

First of all the battery was cracked and it came in the wrong color.

Contacted company - battery and panels returned and company shipped new ones.

Put bike together - about 4 hours - rode it around the block and at 750w it was severly underpowered compared to our previous eGo bike that was 500w.

They lead you to think it's a US made product but it's cheap chinese.

Contacted the company to return and BE AWARE OF THESE CHARGES!!!

Restocking 15%, Return Shipping $340, and you had to pay their original shipping at $140 Total $675!!! to return a defective bike that originally cost $1300. You have to be kidding. Half the cost.

Called to ask for consideration and they wouldn't even extend me their shipping rates. Basically - tough luck buddy!

Poor QA, Poor Product, Poor Customer Service.

Don't risk it. Not worth it - my opinion.

This person wrote the review because of return, exchange or cancellation policy of gigabike scooter from BikeBerry. Reviewer claimed that he or she lost $1300 and wants BikeBerry to offer any options to resolve the issue.

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by BikeBerry for you to read. This information may help you with your purchase decision.

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